Planning Poker for Jira Appfire, 2024 Marketplace listing
Scope of work:
UX research
UX design
UI design
Design system
Usability tests
Background

Planning Poker for Jira stands as one of the premier apps on the Jira Marketplace, widely recognized for its role in facilitating agile estimation and project planning within Jira environments. With the agile methodology gaining traction across industries, the demand for intuitive and efficient tools like Planning Poker for Jira has grown exponentially. However, as with any software solution, continual enhancement is essential to meet evolving user expectations and technological advancements. Seeing a blue ocean opportunity in this emerging market, I knew I had to create a solution from scratch that was not only comprehensive but also adaptable, meeting the diverse needs of various stakeholders while ensuring full legislative compliance across all EU countries.

Objectives

The project aimed to undertake a comprehensive redesign and rewrite of Planning Poker for Jira, focusing on:

  1. Modernizing the user interface and experience to better align with contemporary design principles and user expectations.
  2. Incorporating insights gathered from in-depth interviews (IDI's), user recordings, data analytics, and usability tests to inform design decisions.
  3. Evolving the existing layout incrementally rather than introducing revolutionary changes to maintain familiarity for existing users.
  4. Introducing enhanced features for game setup and game backlog creation to streamline agile planning processes within Jira.
Challenges

Redesigning a flagship app like Planning Poker for Jira posed several challenges:

  1. High User Expectations: Existing users had established workflows, expectations, and game structures from the existing app.
  2. Maintaining Familiarity: Balancing innovation with the need to retain familiarity for long-time users.
  3. Technical Integration: Ensuring seamless integration with various Jira versions and configurations.
  4. User Adoption: Encouraging adoption of new features without disrupting existing agile processes.
Research

To address these challenges, extensive research was conducted:

  1. In-Depth Interviews (IDI's): Conversations with key stakeholders and power users provided insights into pain points and feature requests.
  2. User Recordings: Analyzing user interactions and behaviors within the app offered valuable qualitative data.
  3. Data Analytics: Utilizing metrics and analytics to understand usage patterns and identify areas for improvement.
  4. Usability Tests: Conducting usability tests to validate design decisions and ensure intuitive user experiences were covered with rapid prototyped small chunks of user flows.
Old Planning Poker
Solution

Redesign strategy

  1. User Interface Evolution: The redesign focused on evolutionary improvements to the existing layout, enhancing usability without disrupting familiarity.
  2. Modern Design Principles: Incorporating contemporary design principles such as cleaner interfaces, improved typography, and enhanced visual hierarchy.

Feature enhancements

  1. Game Setup Improvements: Streamlining the process of setting up agile estimation sessions, making it more intuitive and efficient.
  2. Game Backlog Creation: Introducing tools to facilitate the creation and management of game backlogs before and during the game to meet users expectations.
  3. Game view: Layout apperance and functionalities were groomed and enhanced to suit newest trends.

Integration

  1. Integration Plan: I developed a comprehensive plan for integrating the ERP system with the companion app, focusing on APIs and data exchange mechanisms.
  2. Third-Party Integration: I identified necessary third-party systems and services, ensuring smooth integration.
  3. Data Migration: I devised strategies to migrate existing data into the new ERP system, making it accessible via the companion app.

Integration and Compatibility

  1. Jira Marketplace Compliance: Ensuring compatibility with various Jira configurations and versions to maintain accessibility for all users.
  2. Technical Enhancements: Upgrading backend infrastructure and APIs to enhance performance and reliability.
Outcome

The redesigned Planning Poker for Jira resulted in:

  1. Enhanced User Experience: Users claimed that both appearance and usability was leveled-up towards comparison of the previous version. The interface was more intuitive and visually appealing, improving overall usability. Time needed to create the game significantly dropped leveraging user satisfaction.
  2. Improved Agile Planning: Introducing features for better game setup and game backlog creation streamlined agile planning processes within Jira. Experience of introduced backlog configuration leveraged aformentioned game creation process.
  3. Maintained Familiarity: Evolutionary changes preserved the app's familiarity for existing users while incorporating modern design elements.
New Planning Poker
Conclusions

The project exemplifies the successful evolution of Planning Poker for Jira, leveraging extensive research and user-centric design principles to enhance functionality and user experience. By focusing on incremental improvements and careful integration of user feedback, the app continues to serve as a cornerstone for agile project management within Jira environments. Future iterations will build upon this foundation, further refining features and capabilities to meet the dynamic needs of agile teams worldwide.